The app will not launch
Close Banana Toss completely and reopen it. If the issue continues, restart your device, confirm that iOS is up to date, and reinstall the app. Reinstalling can reset local settings.
Player Support
Banana Toss Support
Something went sideways? Let’s get your next banana back on course.
Contact
Tell us what happened.
Email jaxolutions@icloud.com with your device model, iOS version, Banana Toss version, and a short description of the problem.
Typical response target: within two business days.
Troubleshooting
Fast fixes for common issues.
Sound is not working
Check your device volume, Silent Mode, and Focus settings. Then return to the Banana Toss title screen and confirm the in-game sound setting is enabled.
A purchase will not restore
Confirm you are signed into the same Apple Account used for the original purchase and that the device is online. Open Banana Toss, choose Restore, and allow Apple a moment to verify the entitlement.
Ads still appear after purchase
Use Restore on the title screen, then fully close and reopen the app. If ads continue after Apple confirms the purchase, contact support with your device model and iOS version. Do not send payment details.
A throw does not land where expected
Wind changes the flight of every banana. Check both direction and strength before setting angle and velocity. Small changes can make a large difference across an arena.
Restore purchases
Bring back the ad-free unlock.
- Connect the device to the internet.
- Sign in with the Apple Account used for the original purchase.
- Open Banana Toss and return to the title screen.
- Tap Restore beside Remove Ads.
- Wait for the confirmation message, then restart the app if needed.
Compatibility
Made for iPhone and iPad.
Banana Toss supports devices running iOS or iPadOS 16.6 and later. Gameplay is designed for landscape orientation.
More information